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Here’s a list of solutions for common issues.

Issue

Solution

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Download & install   

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Mac installation issues and questions   

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Install Office on another computer or device   

  • Need to install Office on a different device?    These versions of Office are only licensed for one device. Uninstall Office on the device where you don't need it and then install it on your new device following the steps in install Office 2021 on a Mac or install Office 2016 on a Mac.

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iPad & iPhone   

  • On your iPhone or iPad    download Word, Excel, Outlook, and PowerPoint from the Apple app store.

  • Ready to use Office on your device?    After you install the apps you want, sign in with the same email account that’s associated with Office. This is the account you used to sign in to My Account. Check out Install and set up Office on an iPhone or iPad.

See Also

Set up Office apps and email on a mobile device

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