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Symptoms

You run a Microsoft .NET Framework 3.0-based Windows Communication Foundation (WCF) service that uses the netTcpBinding binding. When a transient network error occurs, the service crashes because of a System.ServiceModel.CommunicationException exception. The exception may occur because of time-out or because of an underlying network resource issue.

The stack trace may resemble the following example:

…
at System.ServiceModel.Channels.SecurityChannelListener`1.DuplexSessionReceiveMessageAndVerifySecurityAsyncResult.BeginTryReceiveItem(TimeSpan timeout, AsyncCallback callback, Object state)
at System.ServiceModel.Channels.SecurityChannelListener`1.ReceiveItemAndVerifySecurityAsyncResult`2.StartInnerReceive()
at System.ServiceModel.Channels.SecurityChannelListener`1.ReceiveItemAndVerifySecurityAsyncResult`2.Start()
at System.ServiceModel.Channels.SecurityChannelListener`1.DuplexSessionReceiveMessageAndVerifySecurityAsyncResult.ReceiveMessage(Object state)
at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.WorkItem.Invoke2()
at System.Security.SecurityContext.Run(SecurityContext securityContext, ContextCallback callback, Object state)
at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.WorkItem.Invoke()
at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.ProcessCallbacks()
at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.CompletionCallback(Object state)

Cause

This issue occurs because the ReceiveMessage method in the DuplexSessionReceiveMessageAndVerifySecurityAsyncResult object does not catch exceptions that are caused by the error, and they are transferred to the user thread.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have the Microsoft .NET Framework 3.5 Service Pack 1 (SP1) installed on one of the following Windows operating systems to apply this hotfix:

  • Windows Vista Service Pack 2 (SP2)

  • Windows Server 2008 Service Pack 2 (SP2)

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service packFor more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008For more information about how to obtain Service Pack 1 for Windows 7 or for Windows Server 2008 R2, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Restart information

You may have to restart the computer after you apply this hotfix if any affected files are being used. We recommend that you exit all .NET Framework applications before you apply this hotfix to avoid having to restart the computer.

Replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For all supported x86-based versions of Windows Vista SP2 and of Windows Server 2008 SP2

File name

File version

File size

Date

Time

Platform

Smdiagnostics.dll

3.0.4506.5721

110,592

23-Aug- 2011

10:57

x86

Smsvchost.exe

3.0.4506.5721

128,848

23-Aug-2011

10:57

x86

System.identitymodel.dll

3.0.4506.5721

442,368

23 -Aug-2011

10:57

x86

System.runtime.serialization.dll

3.0.4506.5721

970,752

23-Aug- 2011

10:57

x86

System.runtime.serialization.dll

3.0.4506.5721

970,752

23-Aug- 2011

10:57

x86

System.servicemodel.dll

3.0.4506.5721

5,992,448

23-Aug- 2011

10:57

x86

System.servicemodel.washosting.dll

3.0.4506.5721

32,768

23-Aug- 2011

10:57

x86

System.servicemodel.dll

3.0.4506.5721

5,992,448

23-Aug-2011

10:57

x86

Servicemodel.mof

Not Applicable

85,113

28-Jul-2011

10:57

Not Applicable

Servicemodel.mof.uninstall

Not Applicable

896

12-Aug-2010

14:24

Not Applicable

Servicemonikersupport.dll

3.0.4506.5721

17,256

23-Aug-2011

10:57

x86

System.identitymodel.dll

3.0.4506.5721

442,368

23-Aug- 2011

10:57

x86

System.runtime.serialization.dll

3.0.4506.5721

970,752

23-Aug- 2011

10:57

x86

System.servicemodel.dll

3.0.4506.5721

5,992,448

23-Aug-2011

10:57

x86

For all supported x64-based versions of Windows Vista SP2 and of Windows Server 2008 SP2

File name

File version

File size

Date

Time

Platform

Servicemodel.mof

Not Applicable

85,113

28-Jul-2011

10:55

Not Applicable

Servicemodel.mof.uninstall

Not Applicable

896

12-Aug-2010

14:10

Not Applicable

Servicemonikersupport.dll

3.0.4506.5721

19,304

23-Aug-2011

10:55

x64

Smdiagnostics.dll

3.0.4506.5721

94,208

23-Aug- 2011

10:55

x64

Smsvchost.exe

3.0.4506.5721

116,560

23-Aug-2011

10:55

x64

System.identitymodel.dll

3.0.4506.5721

401,408

23 -Aug-2011

10:55

x64

System.runtime.serialization.dll

3.0.4506.5721

847,872

23-Aug- 2011

10:55

x64

System.runtime.serialization.dll

3.0.4506.5721

847,872

23-Aug- 2011

10:55

x64

System.servicemodel.dll

3.0.4506.5721

5,332,992

23-Aug- 2011

10:55

x64

System.servicemodel.washosting.dll

3.0.4506.5721

32,768

23-Aug- 2011

10:55

x64

System.servicemodel.dll

3.0.4506.5721

5,332,992

23-Aug-2011

10:55

x64

For all supported IA-64-based versions of Windows Server 2008 SP2

File name

File version

File size

Date

Time

Platform

Servicemodel.mof

Not Applicable

85,113

28-Jul-2011

11:26

Not Applicable

Servicemodel.mof.uninstall

Not Applicable

896

16-Aug-2010

14:36

Not Applicable

Servicemonikersupport.dll

3.0.4506.5721

33,640

23-Aug-2011

11:24

IA-64

Smdiagnostics.dll

3.0.4506.5721

94,208

23-Aug- 2011

11:24

IA-64

Smsvchost.exe

3.0.4506.5721

116,560

23-Aug-2011

11:24

IA- 64

System.identitymodel.dll

3.0.4506.5721

401,408

23-Aug-2011

11:24

IA-64

System.runtime.serialization.dll

3.0.4506.5721

847,872

23-Aug- 2011

11:24

IA-64

System.runtime.serialization.dll

3.0.4506.5721

847,872

23-Aug-2011

11:24

IA- 64

System.servicemodel.dll

3.0.4506.5721

5,332,992

23-Aug-2011

11:24

IA-64

System.servicemodel.washosting.dll

3.0.4506.5721

32,768

23-Aug- 2011

11:24

IA-64

System.servicemodel.dll

3.0.4506.5721

5,332,992

23-Aug-2011

11:24

IA-64

For all supported x86-based versions of Windows 7 SP1

File name

File version

File size

Date

Time

Platform

Smdiagnostics.dll

3.0.4506.5721

110,592

22-Aug-2011

22:36

x86

Smsvchost.exe

3.0.4506.5721

128,848

22-Aug-2011

22:36

x86

System.identitymodel.dll

3.0.4506.5721

442,368

22-Aug-2011

22:36

x86

System.runtime.serialization.dll

3.0.4506.5721

970,752

22-Aug-2011

22:36

x86

System.servicemodel.dll

3.0.4506.5721

5,992,448

22-Aug-2011

22:36

x86

System.servicemodel.washosting.dll

3.0.4506.5721

32,768

22-Aug-2011

22:36

x86

Servicemodel.mof

Not Applicable

85,113

12-Nov-2010

23:36

Not Applicable

Servicemodel.mof.uninstall

Not Applicable

896

10-Jun-2009

21:14

Not Applicable

Servicemonikersupport.dll

3.0.4506.5721

17,256

22-Aug-2011

22:36

x86

System.identitymodel.dll

3.0.4506.5721

442,368

22-Aug-2011

22:36

x86

For all supported x64-based versions of Windows 7 SP1 and Windows Server 2008 R2 SP1

File name

File version

File size

Date

Time

Platform

Servicemodel.mof

Not Applicable

85,113

12-Nov-2010

23:39

Not Applicable

Servicemodel.mof.uninstall

Not Applicable

896

10-Jun-2009

20:30

Not Applicable

Servicemonikersupport.dll

3.0.4506.5721

19,304

22-Aug-2011

22:31

x64

Smdiagnostics.dll

3.0.4506.5721

94,208

22-Aug-2011

22:31

x64

Smsvchost.exe

3.0.4506.5721

116,560

22-Aug-2011

22:31

x64

System.identitymodel.dll

3.0.4506.5721

401,408

22-Aug-2011

22:31

x64

System.runtime.serialization.dll

3.0.4506.5721

847,872

22-Aug-2011

22:31

x64

System.servicemodel.dll

3.0.4506.5721

5,332,992

22-Aug-2011

22:31

x64

System.servicemodel.washosting.dll

3.0.4506.5721

32,768

22-Aug-2011

22:31

x64

For all supported IA-64-based versions of Windows Server 2008 R2 SP1

File name

File version

File size

Date

Time

Platform

Servicemodel.mof

Not Applicable

85,113

12-Nov-2010

23:40

Not Applicable

Servicemodel.mof.uninstall

Not Applicable

896

10-Jun-2009

20:35

Not Applicable

Servicemonikersupport.dll

3.0.4506.5721

33,640

22-Aug-2011

22:25

IA-64

Smdiagnostics.dll

3.0.4506.5721

94,208

22-Aug-2011

22:25

IA-64

Smsvchost.exe

3.0.4506.5721

116,560

22-Aug-2011

22:25

IA-64

System.identitymodel.dll

3.0.4506.5721

401,408

22-Aug-2011

22:25

IA-64

System.runtime.serialization.dll

3.0.4506.5721

847,872

22-Aug-2011

22:25

IA-64

System.servicemodel.dll

3.0.4506.5721

5,332,992

22-Aug-2011

22:25

IA-64

System.servicemodel.washosting.dll

3.0.4506.5721

32,768

22-Aug-2011

22:25

IA-64

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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