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Pop-up blockers must be disabled for Microsoft Lync Web App communications software to work correctly. To disable pop-up blocking, follow the procedure below for your browser or tool .

I want to disable pop-up blocking in:

Note:  Some computer security programs and Internet Service Providers (ISPs) also provide pop-up blocking. Refer to their documentation for instructions on disabling pop-up blocking.

Internet Explorer

  1. Open Internet Explorer.

  2. Click Tools, click Pop-up Blocker, and then click Turn Off Pop-up Blocker.

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Safari

  1. Open Safari.

  2. On the Safari menu, clear the Block Pop-Up Windows check box.

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Yahoo! Toolbar

  1. Open Yahoo.

  2. On the Pop-up Blocker menu, clear the Enable Pop-up Blocker check box.

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Google Toolbar

To disable pop-up blocking on the Google Toolbar and use Lync Web App, you must close the toolbar. It is not sufficient to just turn off the pop-up blocker.

  • Right-click the toolbar, and then clear the Google check box.

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MSN Toolbar

  • Click the down arrow next to Pop-Ups Blocked, and then click Allow Pop-ups.

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AOL Toolbar

  • Click the pop-up blocker icon so that it says Allowed.

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Mozilla Firefox

  1. Open Firefox.

  2. Click Tools, and then click Options.

  3. At the top of the options window, click Content.

  4. Clear the Block Pop-up windows check box.

  5. Click OK.

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Pop-Up Stopper

  1. In the notifications area, right-click the Pop-Up Stopper icon.

  2. Clear the Block pop-up ad windows check box.

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PopUpCop

  1. In a browser window, click the down arrow on the PopUpCop toolbar.

  2. Click Disable PopUpCop.

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