@sgamfd DM me with your email address, so I can reach out via email and
better help you debug. Faster than forums and easier to share visuals.
This config works, and I just re-tested again to make sure there wasn't
a regression. However, my account with both an Outlook.com and Gmail.com
alias has be...
@sgamfdOK, sorry it didn't help. I originally was having trouble adding
my Business Basic Office 365 Exchange account to New Outlook, but I
haven't had any trouble adding my outlook.com accounts to New Outlook.
@SeitzME We already tried adding the outlook.com alias and setting it as
the primary for the microsoft account. The problem is that new outlook
still won't accept the email address and is giving the error shown in my
previous message.
@sgamfd One thing I would try:Go to
https://account.live.com/names/manageSet the new "outlook.com" alias as
the primary email address for the Microsoft AccountThen go back to New
Outlook and add the "outlook.com" alias to New OutlookIn New Outlook,
set the "outlook.com" alias as the primary account ...
@Allen Filush I had the user create the new alias and it gave this
error. We also tried setting this as the primary alias and removing the
gmail address from new outlook temporarily and neither of those worked
either. any ideas?
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