Mark a message as important or urgent in Microsoft Teams
To help make sure your message gets noticed, mark it as important or urgent.
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Select Set delivery options
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Select Important or Urgent.
Mark a message as important or urgent at any time before sending it with the steps above. If you've already sent your message, edit your message and assign a priority to it.
To edit your message in Teams, hover over the message, then select Edit 
To undo this option, select Set delivery options
An important message shows up with the word IMPORTANT! in the chat, while an urgent message notifies a person or group every 2 minutes for 20 minutes or until they read it. You’ll need to decide what messages are urgent based on your organization or group.
Note: Marking a message as Urgent is not available in channels or in group chats with more than 20 participants.
To help make sure your message gets noticed, mark it as important or urgent.
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Tap the plus sign
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Tap
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Tap Important or Urgent. This adds the word IMPORTANT! or URGENT! to your message.
Mark a message as important or urgent at any time before sending it with the steps above. If you've already sent your message, edit your message and assign a priority to it.
To edit your message in Teams, tap and hold the message, then select Edit message
To undo this option, tap the plus sign
An urgent message notifies a person or group repeatedly, every 2 minutes for 20 minutes, or until they read it. You’ll need to decide what messages are urgent based on your organization or group.
Note: Marking a message as Urgent is not available in channels or in group chats with more than 20 participants.
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