Exploring the Science of Work and Ingenuity
Customer Zero
Getting AI right requires intention, experimentation, and some unexpected heroes. Here’s how you can apply insights from our experience to your own organization.
Work Trend Index Special Report
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Generative AI
New Skills
Seven Tips for Having a Great Conversation with Copilot
Are Managers the Key to Unlocking AI’s True Potential?
Reinvention
How Business Leaders Are Using Copilot Right Now
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AI + Field Service
How AI Can Give Field Service Technicians a Boost
AI + Customer Service
How AI Can Empower Customer Service Agents
AI + Sellers
How Sellers Can Use AI to Better Engage with Customers
AI + Marketers
How Marketers Can Use AI to Unlock Breakthrough Creativity
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Microsoft
Additional research on the future of work