Sellers are busy people, and relationships are key, yet on average, sellers spend more time on administrative tasks than they do selling. Today, we are excited to announce the public preview of Microsoft Viva Sales, a new app designed for sellers that gives them time back so they can focus on what matters most — building solid relationships and closing deals.
Though sellers stay connected with their customers using Outlook and teams, they still need to manually log interactions and essential business data into their CRM systems so their organizations can track deals and project revenues. All this manual data entry frustrates sellers, wastes time, dampens team morale, and decreases employee satisfaction. Furthermore, because data is siloed across multiple systems, sellers don’t have a unified view of customer interactions and deals.
Viva Sales solves these challenges and more by bringing everything sellers need seamlessly into a single workflow designed for sellers. Viva Sales connects Microsoft 365 apps to CRM systems so sellers can see customer information where they need it, when they need it, get rich sales-specific insights on customer meetings, and easily share CRM data with coworkers.
Having essential information in the flow of work saves valuable time, helps make better decisions, and empowers sellers to build stronger relationships so they can close more deals, faster. Furthermore, with customer engagement data tracked effortlessly and consistently in CRM systems, organizations can run more accurate sales reports and forecasts, improving business results.
The Viva Sales public preview includes the following capabilities:
Learn how to get started today:
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