Help resources for Dynamics 365 Customer Voice

Article
11/14/2022

Get started About Customer Voice Transition from Forms Pro	Design a survey Create a project Manage projects Create a survey Manage surveys Preview and test a survey
Distribute a survey Send a survey to get responses Work with survey distribution settings Create a survey Create a survey invitation Customize the sender's email address View survey invitations report	Analyze reports About reports View a satisfaction metrics report View a survey response report

Additional resources

Training

Learning path

Create surveys with Dynamics 365 Customer Voice - Training

Learn how to create and send surveys with Dynamics 365 Customer Voice

Certification

Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate - Certifications

Improve business processes for customer service functions, such as automatic case creation and queue management with Microsoft Dynamics 365 Customer Service.

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Get started

Design a survey

Distribute a survey

Analyze reports