Introducing an AI-first experience for marketers with new features in Copilot in Dynamics 365 Customer Insights. Manage campaign workflows in one place, curate AI-generated content, and track success from start to finish as you optimize customer experiences. Learn more: https://msft.it/6040iWiBr
About us
Keep up on the latest news and events for Microsoft Dynamics 365, the only portfolio of intelligent business applications that gives you the agility to deliver operational excellence and delight every customer.
- Website
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http://www.dynamics.com
External link for Microsoft Dynamics 365
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- Redmond, Washington
Updates
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Rare Ltd, an Xbox Game Studio, has started using Copilot in Dynamics 365 Customer Insights to save time on internal processes, leading to faster game development and more frequent connections with its audience: https://msft.it/6046YJzQi
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Colt Coan—Senior Manager of Rapid Development at Epiq—and his colleagues used Power Platform to create a culture of innovation and accelerate solution development. Watch the webinar to learn how: https://msft.it/6047YGlIH
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Learn why customers like Campari Group are using Copilot for Dynamics 365 to deliver more personalized customer experiences and stay ahead of the competition. https://msft.it/6044YD0m8 #AI
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Our 2024 release wave 1 for Dynamics 365 is designed to: ✅ Elevate the seller experience ✅ Optimize the buying journey ✅ Personalize customer interactions Learn how we’re revolutionizing CRM with AI, data, and Microsoft Copilot: https://msft.it/6040YDI7O #AI
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🎙️ Join futurist Amy Webb on Microsoft's WorkLab podcast as she discusses the evolving role of AI in the workplace. Webb offers insights into AI's transformative impact and practical advice for business leaders to adapt and thrive in this new era. Listen: https://msft.it/6042YDLhA
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Collecting relevant data can be a major friction point for sales organizations. The solution? For CongruentX, it was incorporating Microsoft Copilot for Sales to help sellers generate more revenue and boost CRM success. Learn more about CongruentX using Copilot for Sales: https://msft.it/6049YDdM5
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Introducing new Microsoft Copilot capabilities to optimize field service operations. Explore how service managers and technicians can now use Copilot in the Dynamics 365 Field Service web app to search, summarize, and present work orders. Read more here: https://msft.it/6046Y82ua
New Microsoft Copilot capabilities to optimize Dynamics 365 Field Service operations - Microsoft Dynamics 365 Blog
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✨ We’re excited to bring new AI-powered innovations to Microsoft Dynamics 365 Customer Service. Our 2024 release wave 1 updates extend Copilot capabilities by infusing generative AI into customer support experiences and providing several omnichannel enhancements. Read more: https://msft.it/6046YB2Fn #AI
AI enhances customer service in 2024 release wave 1 - Microsoft Dynamics 365 Blog
cloudblogs.microsoft.com
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Build a resilient organization with Dynamics 365, and help your finance and operations teams adapt faster and work smarter: https://msft.it/6041YBEwV