Today’s retailers face an array of challenges, including shifting market conditions and ever-evolving shopper expectations. If you want to survive and thrive, it’s essential to gain the customer behavior and supply chain insights you need to engage customers wherever they’re shopping—online, in an app, or in-store.

In the Futurum Research study, Retailers Prioritize Resiliency in Physical and Digital Stores to Protect and Grow Businesses, gain insights into the strategies and technologies global retailers are using to navigate disruption, engage customers, and build retail resilience. Read this report to:

• Explore the ties between the use of retail technology and perceptions of resiliency.
• Discover how elevating customer experiences and empowering store associates can boost resilience.
• Learn how retailers are overcoming challenges and driving innovation with advanced technology.