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Expertly manage your cases in the Customer Service Hub for Customer Engagement

Microsoft Dynamics 365
89.7K subscribers
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4.5K views 7 years ago
Expertly manage your cases, engage with your customers, and create activities directly from the timeline. With full access to a customer record, as well as related cases, entitlements, and knowledge articles, the case form in the Customer Service Hub app in Dynamics 365 for Customer Service helps you quickly find and act on data as you work toward case resolution. ...more
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Expertly manage your cases in the Customer Service Hub for Customer Engagement
9Likes
4,521Views
2017Oct 6
Expertly manage your cases, engage with your customers, and create activities directly from the timeline. With full access to a customer record, as well as related cases, entitlements, and knowledge articles, the case form in the Customer Service Hub app in Dynamics 365 for Customer Service helps you quickly find and act on data as you work toward case resolution.

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Microsoft Dynamics 365

89.7K subscribers